Get in Touch
We are always happy to hear from our visitors at Leon. Whether you have feedback on our reviews, suggestions for new content, or partnership inquiries, your input is valuable to us. Please read through the sections below to ensure your query reaches the right department and receives the most efficient response.
We believe in transparency and providing accurate, helpful information to the online gambling community. Your engagement helps us maintain the high standards we strive for.
Who We Are (Independent Review Site)
Leon is an independent affiliate and review website. We are not an online casino, sportsbook, or any form of gambling operator. We do not own, operate, or manage any gambling platforms.
- We do not hold player accounts.
- We do not process deposits or withdrawals.
- We do not manage player funds.
- We do not offer customer support for any specific casino or sportsbook.
- We are not affiliated with any particular casino beyond our role as an independent reviewer and affiliate partner.
Our mission at Leon is to provide unbiased, comprehensive reviews and information about various online gambling brands, helping players make informed decisions. We earn revenue through affiliate partnerships, which means we may receive a commission when you click through to an operator from our site and register or play there. This does not influence our review scores or editorial independence.
What We Can Help With
As an independent review site, Leon assists with specific types of inquiries:
- Feedback on Our Reviews and Content: If you believe a review is inaccurate, outdated, or if you have suggestions for improving our content, please let us know. We value constructive criticism.
- Partnership and Advertising Inquiries: For businesses interested in collaborating with Leon, or for advertising opportunities on our platform, please reach out.
- General Website Feedback: If you have suggestions for improving the Leon website, or encounter any technical issues while browsing, we welcome your input.
- Reporting Broken Links: Help us keep our site up to date by reporting any non-functioning links you might find.
We aim to ensure all information presented on Leon is current and correct. Your assistance in pointing out areas for improvement is greatly appreciated.
What We Cannot Help With
Due to our independent status, Leon cannot provide direct assistance in many areas. Please do not contact us for the following:
- Player Account Issues: We cannot access, modify, or provide support for your personal casino or sportsbook accounts.
- Deposit or Withdrawal Problems: We have no control over transactions between players and gambling operators.
- Bonus Disputes: We cannot resolve issues related to bonus terms, wagering requirements, or bonus eligibility.
- Game Malfunctions: We are not responsible for the operation of individual casino games.
- KYC (Know Your Customer) Verification: We cannot assist with identity verification processes required by gambling operators.
- Direct Customer Support for Gambling Sites: We do not offer live chat, phone support, or email support for any casino or sportsbook.
- Complaints Against a Specific Casino: While we review casinos, we do not act as an intermediary for player complaints against them.
For any of these issues, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only ones with access to your account details and the authority to resolve such matters.
Account, Deposit and Withdrawal Issues
If you are experiencing any problems with your player account, including login difficulties, verification processes, deposit failures, withdrawal delays, or bonus-related queries, you must contact the customer support of the online casino or sportsbook where you are registered. Leon does not have access to your personal account information, transaction history, or any other data related to your gameplay on third-party sites.
Most reputable online gambling operators provide multiple channels for customer support, including:
- Live Chat (often available 24/7)
- Email Support
- Telephone Support
- Comprehensive FAQ sections
Please check the "Contact Us" or "Support" section on the operator's own website for the most direct and effective way to resolve your issue. They are legally obligated and best equipped to assist you with your account-specific concerns.
Legal Inquiries
For all legal inquiries pertaining to the Leon website, its content, or our operations, please use the dedicated email address provided below. This includes matters related to intellectual property, regulatory compliance concerning our activities as an affiliate, or any other legal concerns.
Please ensure your communication is clear, concise, and provides all necessary details for us to understand and address your inquiry effectively. We aim to respond to all legitimate legal correspondence in a timely manner.
Legal Email: [email protected]
DMCA and Copyright Takedowns
Leon respects the intellectual property rights of others. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on this site, please notify our designated copyright agent as set forth in the Digital Millennium Copyright Act (DMCA).
Your notification must include the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
- A description of the copyrighted work that you claim has been infringed, including the URL where the copyrighted work exists or a copy of the copyrighted work.
- Identification of the URL or other specific location on the Leon website where the material that you claim is infringing is located.
- Your address, telephone number, and email address.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Please send your DMCA and copyright takedown notices to:
DMCA Email: [email protected]
Responsible Gambling Resources
While Leon does not operate any gambling platforms, we are deeply committed to promoting responsible gambling. We understand that for some individuals, gambling can become a problem. If you or someone you know is struggling with gambling addiction, please seek help immediately.
There are numerous organizations dedicated to providing support and resources for responsible gambling. These organizations offer confidential advice, counseling, and self-exclusion programs. We strongly encourage you to reach out to them if you are experiencing difficulties.
Some widely recognized responsible gambling organizations include:
- Gamblers Anonymous
- National Council on Problem Gambling
- GamCare (UK-based)
- BeGambleAware (UK-based)
Remember, gambling should always be an enjoyable form of entertainment, not a source of stress or financial hardship. Play responsibly.
Response Times
We respond to all legitimate inquiries submitted through the appropriate channels as quickly as possible. Our typical response time for general feedback and partnership inquiries is within 2-3 business days. Legal and DMCA inquiries will be prioritized and addressed with the urgency they require.
Please note that inquiries sent to the incorrect email address or those that fall under "What We Cannot Help With" may not receive a direct response, as we will be unable to assist. We appreciate your understanding and cooperation in directing your queries appropriately. Thank you for visiting Leon.

Professional gambling-industry analyst with over 8 years of experience across online casinos, sports betting, slots and poker. Specialises in bonus terms, payout speed, fairness audits and player-protection regulations.