Privacy Policy

Welcome to Leon. This Privacy Policy explains how Leon ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our website, mobile applications, and other online products and services (collectively, the "Services"). We protect your privacy and handle your data transparently. This policy applies to all visitors, users, and others who access the Services.

By using the Leon Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this Privacy Policy, do not use our Services. We encourage you to read this policy carefully to understand our practices regarding your information and how we will treat it.

We collect various types of information to provide and improve our Services. This information can be categorised as follows:

• Information you provide to us directly: This includes information you submit when you register for an account, make deposits or withdrawals, participate in promotions, contact customer support, or interact with us in any other way. This may include your name, email address, postal address, date of birth, phone number, payment details, and identification documents (e.g., passport, driver's license).
• Information collected automatically: When you access or use our Services, we automatically collect certain information about your device and your activity. This includes your IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, and clickstream data. This information helps us understand how you use our Services and allows us to improve your experience.
• Information from third parties: We may receive information about you from third parties, such as identity verification services, financial institutions, and public databases. This information is used for fraud prevention, anti-money laundering checks, and to comply with our legal and regulatory obligations. This helps us maintain the integrity of our Leon platform.

We use the information we collect for various purposes, including:

• To provide and maintain our Services: This includes processing your transactions, managing your account, and providing customer support.
• To personalise your experience: We use your information to tailor our Services, content, and offers to your preferences.
• For security and fraud prevention: We use your data to verify your identity, detect and prevent fraudulent activities, and secure our platform and your account. This is crucial for maintaining Leon's trustworthiness.
• To comply with legal and regulatory obligations: We collect and retain certain information to meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and responsible gambling requirements.
• For marketing and promotional purposes: With your consent, we may send you marketing communications about our products, services, and promotions that may interest you. You can opt out of these communications at any time.
• For internal analytics and research: We analyse user behaviour and trends to improve our Services, develop new features, and enhance the overall user experience on Leon.
• To communicate with you: We use your contact information to send you important updates, notifications, and respond to your inquiries.

We process your personal information based on the following legal grounds:

• Performance of a contract: We process your data when it is necessary for the performance of a contract to which you are a party, such as our Terms and Conditions, or to take steps at your request before entering into such a contract. This applies to account registration, transaction processing, and providing access to our games.
• Legal obligation: We process your data where it is necessary for compliance with a legal obligation to which we are subject, such as anti-money laundering regulations, responsible gambling requirements, and tax laws.
• Legitimate interests: We process your data where it is necessary for our legitimate interests or those of a third party, provided that these interests are not overridden by your fundamental rights and freedoms. Our legitimate interests include improving our Services, preventing fraud, securing networks and information, and direct marketing (where permitted by law).
• Consent: In certain situations, we may ask for your explicit consent to process your personal information for specific purposes, such as sending you marketing communications. Where processing is based on consent, you have the right to withdraw your consent at any time.

We do not sell your personal information to third parties. However, we may share your information with the following categories of recipients:

• Service providers: We engage trusted third-party service providers to perform functions and provide services to us, such as payment processors, identity verification services, IT and hosting providers, and customer support platforms. These providers are contractually obligated to protect your data and only use it for the purposes for which it was disclosed.
• Regulatory and law enforcement authorities: We may disclose your information to government bodies, regulatory authorities, and law enforcement agencies when required by law, to comply with legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others. This includes our licensing authority.
• Affiliates and group companies: We may share your information with our affiliated companies and entities within the Leon group for internal administrative purposes, to provide you with integrated services, and for marketing purposes, where permissible.
• Business transfers: In the event of a merger, acquisition, reorganisation, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.
• Professional advisors: We may share your information with our professional advisors, such as lawyers, accountants, and auditors, when necessary for the provision of their services.

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption: We use industry-standard encryption technologies, such as SSL/TLS, to protect data transmitted between your device and our servers.
• Access controls: Access to your personal data is restricted to authorised personnel who have a legitimate need to access it for their job functions.
• Regular security audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems.
• Employee training: Our employees receive regular training on data protection and security best practices to handle your information responsibly.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We encourage you to use strong, unique passwords for your Leon account and to keep them confidential.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access: You have the right to request a copy of the personal information we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to erasure ("right to be forgotten"): You have the right to request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal information in certain situations, for example, if you contest the accuracy of the data.
• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.
• Right to object: You have the right to object to the processing of your personal information in certain circumstances, including processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
• Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

We use cookies and similar tracking technologies to enhance your experience on Leon, analyse website traffic, and for marketing purposes. Cookies are small text files placed on your device when you visit our website.

• Essential cookies: These cookies are strictly necessary for the operation of our Services, enabling core functionalities like security, network management, and accessibility.
• Analytical/Performance cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.
• Functionality cookies: These cookies recognise you when you return to our website and remember your preferences, such as your language or region.
• Targeting/Advertising cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Services.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for different types of personal data may vary depending on the nature of the data and the legal obligations applicable to it.

For example, we typically retain account information for the duration of your active account and for a period thereafter as required by regulatory obligations (e.g., anti-money laundering laws). Once your personal data is no longer required, we will securely delete or anonymise it.

As Leon operates globally, your personal information may be transferred to, and stored at, a destination outside of your country of residence, including countries that may not provide the same level of data protection as your home country. When we transfer your information internationally, we take appropriate safeguards to ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include using standard contractual clauses approved by relevant authorities, implementing binding corporate rules, or relying on adequacy decisions.

Our Services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make changes, we will revise the "Last Updated" date at the top of this policy. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Postal Address: Please refer to the contact section on the Leon website for our registered office address.

We resolve any complaints about our collection or use of your personal data. If you feel that your complaint has not been satisfactorily addressed, you may have the right to contact your local data protection authority.